FAQ

  • How do I set up and install my DCS-942L? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I change the channel on my router? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I configure mydlink SharePort Web Access on my router? Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • What do I do if I forget the Admin password for my camera? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I set up and install my router? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • How do I create a new Omna account in order to enjoy live viewing remotely with the Omna app? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • How do I configure my cameras network settings Read Answer
  • Why is my HD camera's live video not HD quality? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • What can I do if I have Java installation issues on Mac OS? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer