FAQ
- How do I update my device's firmware manually? Read Answer
- Where can I find the mydlink Home app? Read Answer
- What can I do if I can NOT see live video on mydlink app successfully? Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- How do I reset my camera to factory default settings? Read Answer
- How to update the firmware ? Read Answer
- How do I view which websites have visited through my mydlink router? Read Answer
- How do I configure my camera's wireless settings? Read Answer
- What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
- Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
- How do I hard reset my device back to the factory default settings? Read Answer
- How do I register for a mydlink account? Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- I no longer receive motion/sound detection notifications. Read Answer
- How can I watch my camera’s live video without a time limit? Read Answer
- How do I set up and install my mydlink Baby Camera? Read Answer
- How do I configure my cameras network settings Read Answer
- My camera is not detected. Read Answer
- The image is out of focus, how do I correct it? Read Answer
- What is the mydlink app ? Read Answer
- How do I setup and install my DCS 5222L Read Answer
- What do I do if I forget the login username & password of my mydlink camera? Read Answer
- In the Playback tab, video clips won’t play when I click on them. Read Answer
- Do I need to renew my subscription plan? Read Answer
- Where are my videos stored? Read Answer
- What is the resolution of my camera's Live View through the mydlink portal? Read Answer
- How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
- Will the mydlink cloud recording service be available for all countries? Read Answer
- How do I access my mydlink camera remotely? Read Answer
- What are the minimum system requirements for the mydlink Baby Camera? Read Answer
- How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
- How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
- I can’t receive the verification e-mail for my mydlink account Read Answer
- How to set up my camera using mydlink Lite App ? Read Answer
- How to setup Motion detection ? Read Answer
- What do I do if I forget the login username & password of my camera? Read Answer