Why am I unable to view the contents of my USB drive using the SharePort Mobile app
First, check that your smartphone or tablet is wirelessly connected to the DIR-505. Sometimes these devices switch wireless networks without notifying the user.
Next, in the SharePort Mobile app, tap on the Gear icon in the top-right corner to access the SharePort Settings.
Ensure the User Name and Password for your DIR-505 is entered correctly (NOTE: This will be the user name and password used to log into the DIR-505 web interface, and not the wireless name and passphrase.)
If you are still unable to view the contents, reboot your device and open the SharePort Mobile app again.
Next, in the SharePort Mobile app, tap on the Gear icon in the top-right corner to access the SharePort Settings.
Ensure the User Name and Password for your DIR-505 is entered correctly (NOTE: This will be the user name and password used to log into the DIR-505 web interface, and not the wireless name and passphrase.)
If you are still unable to view the contents, reboot your device and open the SharePort Mobile app again.