Foire aux questions

  • Is it mandatory to subscribe to the mydlink cloud recording service? Lire la réponse
  • Do I need to renew my subscription plan? Lire la réponse
  • Where are my videos stored? Lire la réponse
  • How many mydlink cloud recording subscriptions are available in the mydlink app? Lire la réponse
  • Will the mydlink cloud recording service be available for all countries? Lire la réponse
  • How do I set up my camera using the mydlink app? Lire la réponse
  • How do I set up sound detection using the mydlink app? (For L series) Lire la réponse
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Lire la réponse
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Lire la réponse
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Lire la réponse
  • Why can’t I find some of my Automation rules after updating to the new mydlink app ? Lire la réponse
  • Why can’t I download and update to the mydlink app version 2.00 ? Lire la réponse
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Lire la réponse
  • How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Lire la réponse
  • Do I need to update to the new mydlink app on all my mobile devices ? Lire la réponse
  • Can I downgrade to the mydlink app version 1.12 or earlier? Lire la réponse
  • How do I reset my DSP-W218 ? Lire la réponse
  • How can I activate or upgrade the cloud recording service Lire la réponse
  • How do I set up motion detection using the mydlink app? (For L series) Lire la réponse
  • How do I remove cloud recorded videos? Lire la réponse