FAQ

  • What do I do if I forget the login username & password of my camera? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How to update the firmware ? Read Answer
  • What is the Schedule tab used for in the IPview program? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How to setup Sound detection ? Read Answer
  • How to configure the motion detection on your camera DCS-930L? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • What is the maximum number of users that can be allowed to access DCS-2120 simultaneously? Read Answer
  • How do I enable a new camera in D-ViewCam? Read Answer
  • How many users can I assign to the camera? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • Camera Mounting Instructions Threaded Mount Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Content Package Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • What is the resolution of my camera's Live View through the mydlink portal? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • Why does the mydlink Lite App work on a Wi-Fi connected phone or tablet but not on my 3G/4G Connection? Read Answer