FAQ

  • How do I block devices using the mobile app? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I register for a mydlink account? Read Answer
  • Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • How do I configure my cameras network settings Read Answer
  • I no longer receive motion/sound detection notifications. Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • My camera is not detected. Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • In the Playback tab, video clips won’t play when I click on them. Read Answer
  • $name Read Answer
  • What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
  • How do I mount my camera to a wall or ceiling? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • Why is there a white haze when viewing in night vision mode? Read Answer
  • Where can I find the mydlink Home app? Read Answer