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FAQ

  • What is D-Link Wi-Fi Mesh? Read Answer
  • What can I do if I forgot my admin password for my Wi-Fi router or range extender? Read Answer
  • How do I log in to the AQUILA PRO AI app using Face ID authentication? Read Answer
  • How do I sort my D-Link devices in a room? Read Answer
  • How do I adjust the wallpaper color of a location? Read Answer
  • What can I do if I can’t set up my D-Link range extender to extend my Wi-Fi network? Read Answer
  • What is Favorite and how do I add a D-Link device to Favorite? Read Answer
  • What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app? Read Answer
  • How do I configure the MAC address clone on my D-Link router? Read Answer
  • How do I manually update the firmware on my D-Link router? Read Answer
  • What is AI Mesh Optimizer and how will it optimize my network? Read Answer
  • How do I delete content from Activity? Read Answer
  • What is the maximum number of mobile devices that can be associated with Geofencing? Read Answer
  • What can I do if Geofencing isn’t working? Read Answer
  • How do I disable push notifications from the AQUILA PRO AI app? Read Answer
  • How do I set up my SW-A11KT or SW-A12KT water leak sensor kit? Read Answer
  • How do I set up additional SW-A2 water leak sensor? Read Answer
  • Why should I reboot my device periodically? Read Answer
  • How do I reset my AQUILA PRO AI routers to the factory settings? Read Answer
  • How do I connect two routers together? Read Answer